|
1)
General Information
a)
Pennsylvania SAVIN powered by VINE is a FREE and ANONYMOUS telephone
service that provides victims of crime two important features:
i)
Information
ii)
Notification
b)
Monitors the custody status of offenders in Pennsylvania’s county
jails and state correctional facilities
c)
Information is available to callers 24 hours a day, 365 days a year
d)
Service is available in English and Spanish
2)
Information
a)
Anyone may call Pennsylvania SAVIN (866-972-7284) or log onto
www.vinelink.com to determine the custody status
of an offender. Callers will need a touch-tone telephone to use the
services. To search for offender information through Pennsylvania SAVIN,
you will need to provide one or more of the following items:
i)
Offender Name
ii)
Offender Identification Number
b)
Information provided to you when calling Pennsylvania SAVIN:
i)
Offender name
ii)
Offender Number
iii)
Current Offender Custody Status
iv)
Location of Offender
v)
Custody facility’s phone number
vi)
Scheduled Release Date (if available)
vii)
Information about crime victim services in your area
3)
Registration
a)
Crime victims and the general public may register directly with
Pennsylvania SAVIN for telephone notification by using a touch-tone
phone and calling 866-972-7284. Registration for telephone and/or email
notification may be done at
www.vinelink.com.
b)
After locating the offender, to register for notification, they will
need to provide the following information:
i)
A telephone number (including area code) to be reached, when choosing
telephone notification
ii)
A 4-digit Personal Identification Number (PIN), when choosing
telephone notification
iii)
A valid email address, when choosing e-mail notification
4)
Notifications and Calling Patterns
a)
Notification will be provided when there is a change in the
offender’s custody status (for example - released, transferred or escapes)
b)
If an answering machine or a person answers a call and the correct
PIN is not entered, then calls will be made every 2 hours for the remainder
of the calling pattern
c)
Note regarding caller ID or anonymous call block:
i)
Notification calls from VINE will display a telephone number with a
“502” area code. If someone were to call the display number it would not be
answered. This alleviates the issue of persons or phone systems blocking
anonymous calls.
|
